Payment & Refund

Payments for Serumlane Studio services are collected according to the quote confirmed before work begins on serumlane.skin.

• When reading payment guidance on this site, mention that page name in your desk@this site subject so Serumlane Studio routes it correctly.
• Accepted methods are confirmed by email from desk@this site and may include card or local transfer depending on South Korea norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact desk@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Busan unless otherwise stated.

If you only need a quick custom clothing check, say so during payment and favour fewer parallel jobs during busy weeks. Country context: South Korea Desk near 179 Gwangbok-ro.

Materials for payment are quoted before custom clothing labour begins using honest lead times rather than same-day promises when the bench is full. Plain English intake — no generator jargon on the ticket.